Privacy Policy
Last Updated: May 4, 2026
This Privacy Policy describes the policies and procedures of Green Thumb Guys (referred to as "the Company," "we," "us," or "our") regarding the collection, use, and disclosure of your information when you use our website, www.greenthumbguys.net (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect several different types of information for various purposes to provide and improve our Service to you.
A. Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
- Email address
- First and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Details about purchases, custom orders, or service project requests
- Specific landscaping, plant care, and garden preferences
- Property access instructions, gate codes, and utility location markings for on-site services
B. Usage Data
Usage Data is collected automatically when using the Service. Usage Data may include information such as your device's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
C. Project Photography
We frequently take "before and after" photographs of our landscaping projects and Biophilic design installations to document our work and feature in our professional portfolio.
D. Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.
- Cookies (or Browser Cookies): A cookie is a small file placed on your device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Service.
- Web Beacons: Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics.
2. How We Use Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service: Including monitoring the usage of our Service.
- To manage your Account: To manage your registration as a user of the Service.
- To execute on-site services: Including coordinating utility line markings, staging materials, and accessing your property safely.
- To contact you: By email, telephone, SMS, or other electronic communication regarding updates, services, or security information, when necessary or reasonable for their implementation.
- To provide you with news, special offers and general information: About other goods, services, and events which we offer that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information.
- To manage your requests: To attend and manage your requests to us.
- For portfolio and marketing: We may use unidentifiable project photography (excluding identifying features like house numbers or personal items) to showcase our work across our website and promotional materials.
- For business transfers: We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.
- For other purposes: Data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Service, products, services, marketing, and your experience.
3. Sharing Your Personal Data
We may share your personal information in the following situations:
- With Service Providers: We may share your personal information with service providers to monitor and analyze the use of our Service, such as analytics providers, payment processors, and hosting services. We utilize third-party platforms such as Square and Venmo for payment processing and do not directly collect or store sensitive credit card data on our servers.
- For Business Transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
4. Retention and Security of Your Personal Data
- Retention: The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will also retain Usage Data for internal analysis purposes.
- Security: The security of your Personal Data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
5. Your Privacy Rights
Depending on your jurisdiction (e.g., if you are a resident of California or the European Union), you may have the right to:
- Request access to your Personal Data.
- Request correction of your inaccurate Personal Data.
- Request deletion of your Personal Data.
- Object to processing of your Personal Data.
- Request the transfer of your Personal Data.
- Withdraw your consent at any time where we are relying on consent to process your personal data.
To exercise any of these rights, please contact us using the contact details provided below.
6. Children's Privacy
Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under this age. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.
7. Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
8. Contact Us
If you have any questions about this Privacy Policy, you can contact us: